THAT WAS AI

Shopify store owners and ecommerce merchants who receive customer calls about orders, products and support, and want every call answered 24/7 without hiring extra staff.

It works from live Shopify data — product, order, customer and store-policy data — and takes real actions on calls, such as updating addresses, cancelling eligible orders and taking phone orders via Shopify draft orders, plus outbound abandoned-cart recovery calls. Setup takes ~2 minutes via the Shopify app, and every account starts with 10 free calling minutes, no credit card required.

Shopify stores miss customer calls outside business hours or when staff are busy, so customers cannot check order status, change an address, cancel an order or place a phone order — and abandoned carts go unrecovered.

THAT WAS AI answers every customer call 24/7 using live Shopify data: it answers product questions, checks order status, updates addresses, cancels eligible orders, takes phone orders via Shopify draft orders, creates support tickets or transfers to a human, and calls back abandoned carts.